Limited Run Seemingly Throws Old Guard Under The Bus, Promising No Future Delays

Limited Run has been no stranger to online controversy. Between allegations of using cheap recordable media in place of pressed CDs for certain games, a lawsuit for alleged violations of privacy, and severely delayed collectors’ editions arriving with questionable quality control, things have been messy for the Embracer-Group-owned boutique physical games publisher for quite some time. However, with the recent departure of former CEO Josh Fairhurst, it appears that the new management is scrambling to make amends with customers–and subtly trashing the old management in the process.

One of the most common complaints around Limited Run Games involves delays–buyers have come to expect delays of months, if not years on many projects, though many still grumble online whenever the dreaded release-date-change email from LRG hits their inbox. On Friday, many customers with outstanding preorders from LRG received a mass email from the company.

After notifying the customers that their LRG preorder has been delayed–and notably, not naming specific products–the email continues by saying that they will be working to provide more accurate release dates going forward. “As we continue this transition of growth and transparency here at LRG, our new leadership has taken a hard look at our in-progress releases, and it’s clear: We’ve set some delivery dates that were too aggressive,” the email states. “We were overly optimistic–and we’ve disappointed you in the form of delays and uncertainty.”

“We’re resetting that standard. Going forward, the date is the date==and it’s a date you should be able to believe when placing an order with us.” While the wording is polite, what it spells out is clear: The old crew was promising release dates they couldn’t hit, and from now on customers will be seeing a more realistic ship date when they look at a Limited Run Games preorder page.

Unfortunately, as many buyers discovered when checking outstanding preorders, this also meant a wave of delays for LRG products across the board, with items once slated to ship in spring and summer slipping to the end of 2026. But while it’s obnoxious to see things delayed yet again, the promise that future release dates will be more accurate is encouraging. Still, in an economic environment currently mired in uncertainty–and the need to source many different sorts of tchotchkes from around the globe when making a limited-edition game set–online skepticism regarding LRG’s purported turnaround remains strong.